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Customer service complaints hit records over daily ... - NBC News
Why customer service ratings are getting worse : NPR
10 Ways to Boost Customer Satisfaction - Harvard Business Review
The state of customer care in 2022 - McKinsey & Company
The Top 100 Most Customer-Centric Companies Of 2022 - Forbes
Customer satisfaction News, Research and Analysis - The …
Costco Receives Top Marks, Walmart Places Last in Customer …
Customer service is getting worse—and so are customers - The Economist
Customer service News, Research and Analysis - The Conversation
Here’s What Readers Told Us About Customer Service Nightmares