Starbucks has announced that from Jan. 27 “paying customers” will be their priority as they are reversing the open-door policy introduced in 2018. On Monday, Jan. 13, the world’s largest coffeehouse chain announced that they are implementing a new step in their “Back to Starbucks” strategy with the hopes of making their cafes more “welcoming” — to paying customers,

Starbucks has introduced a new policy requiring customers to make a purchase to remain in stores, reversing its 2018 open-door policy.

Key Takeaways Starbucks said later this month it will begin requiring purchases in order to hang out in the company's cafes or use its bathrooms.The company said it has heard from employees that “there is a need to reset expectations for how our spaces should be used.