The new customer of size policy will go into effect on January 27. Until then, Southwest travelers will abide by the ...

While airlines can constantly mishandle luggage, they usually have the decency not to forget the passengers who arrive on time at the gate.

Southwest Airlines left behind two blind women, Camille Tate and Sherri Brun, at New Orleans Airport, causing a five-hour ...

Southwest Airlines has been navigating some turbulent times of late. It all got a little bit worse on Thursday when the ...

Southwest Airlines began charging for checked bags back in May, charging customers $35 for the first checked bag and $45 for ...

Southwest Airlines has announced a major change coming to its current seating system. The Texas-based airline previously had a “pick any seat” policy, allowing customers to purchase tickets in ...

Southwest Airlines suffered a major internet outage on 31 July 2025, grounding roughly 40% of its national departures and ...

Southwest Airlines has already made several high-profile changes for its customers over the past several months, ending its beloved "bags fly free" policy and scrapping its longstanding open ...

Southwest Airlines is implementing assigned seating starting in 2026. Passengers can buy tickets beginning on July 29, 2025. The new policy will consist of consumers boarding their flights in groups.

Southwest Airlines CEO Bob Jordan hinted at future changes to the company's business model to better compete with other U.S. airlines. Potential changes include introducing airport lounges and ...