Already critical of Southwest’s track record of disorganization and delays, the airline faced massive backlash from online users who felt that checking two free bags was the only perk of flying Southwest. May whoever decided to RUIN Southwest Airlines be immediately fired and NEVER allowed to touch the company again pic.twitter.com/s9HfQ7ms3I

For years, Southwest Airlines set itself apart by allowing passengers to check two bags for free. However, that perk is coming to an end. The airline has announced a policy change that will affect a significant number of travellers.

Southwest Airlines will begin charging customers a fee to check bags. It's a significant change for the budget carrier, which built years of advertising campaigns around its policy of letting passengers check up to two bags for free.