‘Advancements in machine learning, fueled by scientific research, abundance of compute resources and access to data, has … meant that machine learning is going mainstream,’ says Sivasubramanian, vice ...

Amazon Web Services is stepping up its efforts to infuse contact and call centers with machine learning, real-time insights and the right data at the right time. AWS CEO Andy Jassy outlined a series ...

NEW YORK, Nov. 28, 2023 — Kyndryl has announced a multi-year Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS), focused on developing and delivering generative artificial ...