New service makes it easier for enterprises to securely connect cellular devices to public cloud internet-of-things endpoints.

Amazon Connect includes an integration with Amazon Lex, a tool for creating AI assistants. Companies can now enhance those assistants using another AWS machine learning service called Amazon Q.

Cisco has already been tightly integrating its SD-WAN software with AWS Transit Gateway over the past year to let users connect to AWS workloads via the Cisco SD-WAN controller.