I publish the names, numbers and emails of the Ticketmaster customer service executives on my consumer advocacy site, Elliott.org. I also publish a free guide on how to get a refund from Ticketmaster.

A CBS13 viewer was left disappointed when a summer Styx and Foreigner concert in the East Bay was canceled due to a power outage. When Ticketmaster refused to refund them, she called Kurtis.

Billy Joel had upcoming shows scheduled at theYankee Stadium, Citi Field and MetLife Stadium in the New York area.

According to a Ticketmaster message to ticketholders, refunds are not currently being offered for Bruce Springsteen’s Syracuse, Albany, and other postponed September concerts because they have ...

Ticketmaster confirmed it would offer The Cure refunds to the band's fans. This was announced after Robert Smith complained about unreasonably high fees.

Sugar Bowl fans who bought tickets through Ticketmaster can request a refund. The game between Notre Dame and Georgia was delayed following a suspected terrorist attack on Bourbon Street in New ...