A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

Rieva Lesonsky interviews industry experts to learn how AI is transforming small businesses and their predictions for AI's ...

Big data is changing the game, and data analytics companies are shaping the future of business intelligence. Amid this ...

Kodiak Hub will bring its procurement technology to the United States with $6 million in funding from Oxx in tow.

The synergy generated when a CCO and CFO work together not only boosts revenue for the entire business, but enables long-term workplace agility.

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...

Montréal-based FLiiP has closed a $4.4-million seed round to bring its all-in-one fitness business software solution to more ...

For example, the TCPA allows consumers to sue companies for violations ... leads against Do Not Call lists or preventing robocalls. You can also use customer relationship management (CRM) systems that ...

A recent survey by Zensai, an employee development platform, has revealed the top 10 British companies to work ... provides cloud-based customer relationship management software.

Other auto haulers stand to benefit from the demise of Jack Cooper Transport, which lost its two biggest customers this year.

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