HubSpot reported strong quarterly earnings, outpacing both management's guidance and analyst estimates. It was driven by impressive revenue growth and enhanced platform capabilities.
As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...
Abstract: Customer Relationship Management (CRM) systems, widely used in enterprises, have evolved into Software-as-a-Service (SaaS) platforms. With the advent of Customer Data Platforms (CDP), these ...
The first step in improving customer experience is understanding what your customers truly want. This means going beyond ...
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