The invisible revolution in HVAC operations has begun. The contractors who embrace it will discover that growth no longer ...

The HubSpot Solutions Partner Program is a global network of experts providing services in marketing, sales, customer service ...

Using the Synpulse8 Wealth Cockpit as a baseline, the KBank Private Banking and Synpulse team delivered a bespoke RM ...

Fame Rental unveils an embedded CRM built directly into its ERP platform, giving rental teams real-time access to customer ...

From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes.

CSATOne company exceeded 92% of its CSAT targets and another earned a 96% retention rate focusing on customer satisfaction. Want results like that?Read 'Unlock the Secret to Higher Customer ...

In this article, we’ll delve into why a CRM is a game-changer for restaurants eager to elevate their operations and boost ...

Additionally, many Customer Relationship Management (CRM) platforms are now increasingly built into contact management software - in fact, some of the best CRM software is directly marketed as ...

Customer experience should no longer be viewed as a support function or limited to service centre roles. It must be embedded into strategy, data analytics, product development, and organisational ...

In January 2024, Vidović's team set about creating a customer relationship management system that could connect the dispersed datasets to help the agents give every customer what they needed.

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker ...