House of Quality is a summary diagram that is used as part of a structured approach to transform your voice of customer ...

There are a few different ways you can improve a process in your business. Before you get to work with implementing these changes, it does help to visualize the entire thing. A SIPOC diagram is a ...

Venn and his successors believed that ellipses couldn’t portray all 32 regions required for a five-set diagram. Not until 1975 did mathematician Branko Grünbaum prove them wrong by example ...