Grist reports Uber's new Route Share program resembles buses, raising concerns about its impact on transit systems and the ...

One in two users experienced cancellations in in-app-based taxi services, with 74 per cent of drivers cancelling rides upon ...

Uber CEO Dara Khosrowshahi addressed the contentious issue of tipping within the gig economy, emphasizing its optional nature. He suggests tipping onl ...

I take Ubers for work many times per week as I travel for my job. We've just been told that we are now only allowed to tip 15%. That extra 5% adds up to hundreds of dollars a month out of my pocket. I ...

A new study has found that among U.S. adults, those aged 18-28 stand out as the least frequent tippers across various service ...

A new study has found that among U.S. adults, those aged 18-28 stand out as the least frequent tippers across various service categories. Mike Bedigan asks them why ...

While the company says these tips are optional, many passengers say they struggle to find rides without adding them.

More than a month after the Central Consumer Protection Authority (CCPA) issued notices to ride-hailing platforms like Ola, Uber India and Rapido over their advance tipping feature, the controversial ...

This feature allows passengers to give tips to drivers before the ride even begins. However, many users have raised concerns, calling the practice misleading and unfair.

Ola, Uber, Rapido Under Fire for Advance Tipping Feature Amid CCPA Investigation - Ride-hailing apps continue advance tipping ...

Despite a government notice, ride-hailing platforms like Ola, Uber, and Rapido continue to offer advance tipping options, ...