An Amazon Web Services outage is causing major disruptions around the world. The service provides remote computing services ...

Roblox posted a wider third-quarter loss but boosted its revenue and bookings forecasts for the year as a pair of videogaming crazes generated robust top-line growth. The videogame company posted a ...

Hackers stole partial payment information and personally identifiable data, including names and government-issued IDs, from some Discord users after compromising a third-party customer service ...

The United Bank for Africa Plc has officially flagged off its annual Customer Service Week for 2025. Embracing the global theme of ‘Mission Possible’, the bank indicated a commitment to making the ...

Communication platform Discord has confirmed that its user data was compromised during a third-party customer service hack. The platform, with over 200 million users, allows its customers to send free ...

The massive Amazon Web Services (AWS) outage that has disrupted online activity around the world is also impacting Amtrak ...

Amazon says its systems are back online again after connectivity issues persisted Monday. But reports of problems with Amazon’s cloud computing services unit AWS continue.

What if your SEO strategy could predict what customers want before they even search? The shift from keyword-centric to behavior-driven SEO is important. When you understand why people search, not just ...

Zendesk announced Wednesday at its AI summit a string of LLM-driven products meant to reshape the company’s reliance on human technicians. The center of the new features is an autonomous support agent ...

Enter a giveaway to win two tickets to Witch’s Night Out, an annual Halloween cookie class, during the grand opening of Sunny ...

More than 1,000 companies had 6.5 million reports of disruption, including Snapchat, Reddit, Roblox and Lloyds bank.

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