Former Microsoft executive Hayete Gallot's new role at Google Cloud is part of an effort to become more nimble in helping ...

Microsoft’s commercial top executive Hayete Gallot is hired by Google Cloud as new President of Customer Experience to drive ...

A nearly 16-year veteran of Microsoft has jumped ship to Google and will lead a newly formed organization at Google Cloud.

Google wrote, they have "recently developed a new prediction model that helps our ads quality systems more precisely capture the quality of your navigation experience when visiting a Search ad's ...

Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation — instead, AI can enhance personalization.

Google is working on contextual Gemini chips for Maps, allowing AI-powered place queries. The "Ask about place" chip will let users ask Gemini questions about locations in real time. The feature ...

In today’s business environment, the importance of customer experience and personal relationships cannot be overstated.

Consumers are changing the way they want to buy. And top brands are leaning into those changes to retool and invigorate the ...