The company’s Assist for CX tool aims to help organisations act on customer feedback, with one Australian airline already ...

From Apple’s shaky AI rollout to small business trends, these 5 tech stories could shape your next big decision.

During this year’s legislative session, the governor’s office and members of the Iowa House of Representatives used ...

Find out how effective hosting maintenance can boost your efficiency and prevent website crises for client sites.

Nvidia (NASDAQ: NVDA) had a phenomenal run in the past few years, riding high on GPU demand. Meet Microsoft (NASDAQ: MSFT), a ...

Microsoft's Visual Studio Code 1.101 update has been released, integrating the Model Context Protocol (MCP) to transform ...

Critical zero-click AI vulnerability EchoLeak exposed sensitive Microsoft 365 Copilot data; Microsoft patched it to prevent ...

MCP's vision of seamless, universal AI integration is compelling. But in business, compelling technology alone rarely ...

A new attack dubbed 'EchoLeak' is the first known zero-click AI vulnerability that enables attackers to exfiltrate sensitive ...

In the fast-moving app world, where user acquisition costs spiral upward and retention rates plummet faster than a poorly designed onboarding flow, one discipline has quietly emerged as the secret ...

The AI chatbot is out of commission for thousands of users. Here are some alternatives to keep you company while you wait for ...