AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon. AI has the potential to ...

By Makafui Afi Asante AMPONSAHIn today’s dynamic financial landscape, banks that succeed are those that truly understand the ...

Rocket CRM has announced continued development and deployment of its CRM automation system, providing a structured and ...

Here are two stocks with buy rank and strong momentum characteristics for investors to consider today, June 5th: Pegasystems ...

Key growth factors include are increasing need for customized customer experience, enhanced business efficiency, and higher customer involvement. Next-generation technologies such as AI ...

According to Rachel Dorfman, being a member of Bounteous’ customer relationship management strategy team is like being on a team of rowers. “We will not get where we’re going unless we all pull ...

Salesforce’s dramatic pivot to AI agents seems to have stalled in its early days. The software giant is betting its $8 ...

The company’s fiscal first-quarter earnings and revenue beat expectations.

The department is on the hunt for customer relationship management system and contact centre as a service suppliers, ...