These 3 companies just earned the highest score in customer satisfaction: Can you guess the brands?

The American Customer Satisfaction Index’s (ACSI) annual Retail and Consumer Shipping Study for 2026 found that several ...
New York Post

Chick-fil-A’s stronghold on customer satisfaction outshines other restaurants

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...
Charlotte Observer

Level AI Transforms Customer Satisfaction with Unmatched Automated Scoring

iCSAT empowers CX leaders with automatic, actionable CSAT scores for every customer interaction, leveraging Generative AI to analyze sentiment, resolution, and effort. MOUNTAIN VIEW, CA / ACCESS ...
Fox Business

Fast-food giant maintains iron grip on customer satisfaction amid restaurant industry changes

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...
CMSWire

Bake AI, Automation and Copilots — Without Sacrificing CSAT

Contact centers need AI to scale, but leaders can’t afford to trade efficiency for trust. A copilot-first roadmap keeps satisfaction intact.
Business Wire

Customer Satisfaction With Online Retail Stumbles as Over Two-Thirds of Online Brands See Declines, ACSI Data Show

ANN ARBOR, Mich.--(BUSINESS WIRE)--The retail sector continues to face a shifting and dynamic environment, with some brands thriving amid economic pressures while others struggle to maintain customer ...