An apology communications plan is something all companies should develop with the hope of not ever having to use it. However, in a digital world where any encounter with a business or online comment ...

The worst time to develop a crisis communications plan is the moment an emergency strikes. When tensions are high, reliable information is scarce and conditions are changing rapidly, you don’t want to ...

The Homeland Security Department wants citizens to weigh in on its updated strategy for improving the country’s emergency communications network, which is chock-full of tech and cyber measures. The ...

On 12 May 2021, the Biden administration unveiled an executive order to improve the US’s cyber security defences. The approach is meant to “improve its efforts to identify, deter, protect against, ...

CISOs should take the lead to develop a post-cyberattack communications plan that accurately informs stakeholders and instills confidence in their organizations' response. Responses to recent cyber ...