Over the past two years, companies and their employees have had to find creative and innovative ways to lead, motivate and remain productive. More than ever, teamwork is required to ensure that the ...

Rapidly scaling businesses need new hires, fast. Often, the focus is on the hiring process, and onboarding is an afterthought. This makes onboarding a heavy lift for a human resources team that ...

The quality of information security guidance has increased in recent years — especially regarding the focus on fundamentals — but our industry often fails to emphasize establishing those fundamentals ...

Convincing your employees to read through pages of dry policy and procedure—especially on a regular basis—is never the easiest of tasks. While documenting your business processes is important for ...

The secret to instituting strong process is to stop worrying about process and start thinking about why you want strong processes. Preach the goal, not the technique, and start to create a process ...

Sales employees are a different breed from most of your company. They’re going to be more outgoing and gregarious than office staff or technicians. This is both expected and good, but brings unique ...

To build a self-sustaining business, it’s crucial to focus on documenting only the critical processes. This ensures that your efforts are directed towards what truly drives value for your company.

In my experience, one of the biggest mistakes I see you make as a startup or new business owner is to create a business that is totally dependent on you. That means you are the only one who knows how ...