Each year, defective, faulty, or misused food products cause severe injuries to customers. In some cases, these mishaps also result in product recalls, negative publicity, and a loss of customer ...

Over the last eight years, our NBC 5 Responds and Telemundo 39 Responde teams have logged more than 61,000 consumer concerns and helped recover $6.35 million on behalf of North Texans. We wanted to ...

The Informal Complaint Resolution Process is designed to empower the parties to an Informal Complaint to reach a mutually satisfactory agreement. FILING AN INFORMAL COMPLAINT & INITIAL ASSESSMENT To ...

Opinions expressed by Entrepreneur contributors are their own. In his book No B.S. Ruthless Management of People & Profits, business coach and consultant Dan S. Kennedy presents a straightforward ...

Responding to BBB complaints is a good business practice and encouraged as the right thing to do whether or not a business is BBB Accredited. Most non-accredited businesses cooperate with BBB by ...