Dell Tuesday unveiled two, customizable ProSupport global services offerings that replace ten separate maintenance and support pacts. The two offerings are ProSupport for IT, a service agreement for ...

Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. Dell’s ProSupport Plus, recently announced for PCs and tablets, ...

Dell on Tuesday launched ProSupport Plus, a service plan that covers PCs and tablets and aims to use predictive monitoring to head off and resolve issues. The ProSupport Plus effort is based on Dell's ...

Unexpected drive failures can derail your organization’s operations and productivity, but responding to these issues swiftly and accurately helps minimize the effect. ProSupport Plus with ...

When it comes to customer support, Dell has made a lot of progress in terms of improving its reputation by instituting a ProSupport program for its servers. Starting today, Dell is now extending that ...

A roundup of the best software and apps for Windows and Mac computers, as well as iOS and Android devices, to keep yourself safe from malware and viruses. Read now The ProSupport Suite for PCs allows ...

eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More The enterprise landscape is constantly evolving. While many ...