Quality at the University of Helsinki means doing the right things at the right time in the right way to achieve top results. The fit for purpose operating models are continuously assessed and ...

This graduate-level course focuses on the principles and practices of quality management in modern organizations. You will develop an understanding of the theories, methodologies, and tools used to ...

Rather than a specific management tool or process, Total Quality Management (TQM) is an approach that small business owners or managers hold in running their company. They focus on quality and price ...