As AI becomes increasingly more entrenched into our everyday lives, a new survey in the UK has found that nearly a third of ...

Stanford University (Hoover Tower depicted on campus March 2020 in Palo Alto, Calif.) research on the use of LLM chatbots will be presented this month in Greece at the ACM Conference on Fairness, ...

Even when they have the “right” information, they can lead you astray.

People with mental illness who use AI chatbots risk experiencing a worsening of their condition. This is shown by a new study published in the journal Acta Psychiatrica Scandinavica. The researchers ...

Companies are realizing they can no longer simply promote themselves to potential customers. They have to win over the robots ...

AI has quickly become a critical component of many businesses, bringing about significant changes that optimize processes and elevate customer service levels. Chatbots are a prime example of AI in ...

More and more people are using artificial intelligence chatbots and there have been some troubling stories about some of those interactions. Kashmir Hill, technology reporter for The New York Times, ...

If you're still using your chatbot like it's Google, stop. Stop it right now. Why it matters: Generative AI is fundamentally ...

5 Chatbot Call Center Examples +3 Times You Need a Human Your email has been sent A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See ...

This research was funded by the Australian Research Council through the Australian Laureate Fellowship project Determining the Drivers and Dynamics of Partisanship and Polarisation in Online Public ...