Insurance Times

FOS complaint levels climbing despite Consumer Duty reforms

Insurance DataLab examines the latest Financial Ombudsman Service (FOS) complaints data to question whether Consumer Duty has ...
Professional Adviser

FOS aims to resolve 245,000 cases in 2026/27

In an update posted today (13 January), the FOS said that it expects 60,000 out of the 245,000 will be motor finance ...
Money Marketing

FOS intends to resolve 80% of cases within six months

The Financial Ombudsman Service (FOS) plans to resolve 245,000 cases in 2026/27 as it works through its existing stock levels ...
Mortgage Solutions

FOS lays out plan to up fees after two-year freeze

The Financial Ombudsman Service (FOS) is proposing rises to case fees and its annual levy for all regulated firms for 2026/27 ...
FTAdviser

Fos aims to resolve 250k cases next financial year

The Financial Ombudsman Service will aim to resolve nearly 250,000 cases in the 2026 financial year. Setting out its targets ...
City A.M.

FOS complaints tumbled ahead of motor finance ruling

Complaints to the Financial Ombudsman Service (FOS) fell to their lowest in more than a year ahead of the motor finance ruling. The FOS received 68,000 new cases in April to June, down from 74,600 ...
Insurance Times

FOS targets resolving 80% of cases within six months in 2026/27

The continuous delivery of changes and improvements to our service and the framework in which we operate will be a key focus ...
Front Office Sports on MSN

FOS crystal ball: Predictions for the business of sports in 2026

Here’s what FOS journalists think could be on the horizon. The post FOS Crystal Ball: Predictions for the Business of Sports ...