For companies looking to implement AI to drive customer experience improvements, availability of and ready access to knowledge content is critically important. After all, AI assistants, whether agent- ...

Knowledge is power in the business world. It is the driving force behind innovation, growth and success. But knowledge is not something that can easily be bought or replaced—it must be carefully ...

Irish people generally have good knowledge of the main aspects to prevent Salmonella infection, according to recently published study results. Researchers evaluated consumers’ food safety knowledge by ...