If there is one way to categorize all the recent technology vendor shows and conferences, you could easily call this “The Spring of AI.” It feels like there is a new AI announcement every day. However ...

There are many in the tech world — Satya Nadella, for one — suggesting that major SaaS platforms will face obsolescence because of the increasing maturity of generative AI and agentic applications.

ServiceNow is a $9 billion platform-as-a-service provider. Just about 20 years old, the Santa-Clata, Calif.-based company focused initially on IT service management, a strategic approach to managing ...

ServiceNow is betting big on generative artificial intelligence to drastically change the software it sells and the people who sell it. “We’re infusing AI all over the place internally,” says Chief ...

'Those kinds of really significant productivity savings deliver material cost savings to the business,' Amy Lokey, ServiceNow CXO, tells CRN. Agentic artificial intelligence. Improvements to the Now ...

‘When I think about the channel ecosystem, I don’t think there’s any ecosystem that’s ever going to be asked to move as fast as we’re going to have to move to be ready for the opportunity,’ ServiceNow ...