Ganesh Seetharaman is a managing director at Deloitte Consulting LLP. He leads Deloitte’s Technology Resiliency market offering and is recognized for delivering innovative solutions for his clients, ...

Building effective IT 101: Want to design and implement effective IT processes? You must establish these four fundamentals before you can even begin. The key to running an effective organization, ...

Process improvement involves the business practice of identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality ...

Reviews available IT resources needed for successful implementation Helps ensure tools comply with security requirements, including federal regulations Helps avoid unnecessary duplication and expense ...

IT process automation sells itself: automating tasks is not only cheaper than paying a human to perform repetitive activities, but it’s also more efficient and predictable. While it’s possible to ...