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AOL leads the instant messenger market in the United States with more than 43 million users, according to ComScore Media Metrix. Yahoo Messenger comes in second with almost 25 million users, followed ...

Instant messaging is booming. Almost everywhere you look, people are typing messages to friends and work colleagues at a frantic pace. These are not e-mails but rather short messages that often travel ...

Mobile devices are everywhere, and most healthcare organizations are following the trend and adopting mobile devices at the point of care. In particular, clinicians at hospitals and healthcare ...

Their firms blocked access to America Online's AOL Instant Messenger and competing services. They were worried about viruses and other security threats, and that the content couldn't be monitored and ...

Instant messaging (IM) conjures up images of bored teenagers using a software-based gossiping tool. Most IM programs are free, and few competing products can talk to one another, making skeptics ...

A recent report from Burton Group, "Instant Messaging: It's Not Just Idle Chatter," has highlighted the necessity of creating policies to govern the use of instant messaging (IM) within a company.

Industries thrive when there is just one standard to adopt. E-mail has become much more pervasive because of the SMTP protocol; the video industry grew quickly because VHS won out over beta; IBM ...

Over the past few weeks, I’ve noticed the mailbag responses getting more insistent. I don’t know if it’s the result of the bad economy or the tensions in the Middle East or whatever, but everyone ...

"I think Mark is doing the right thing by going into rehab," Tim Gordon, vice president of an online concierge service, typed quickly to a friend. Sitting at his office computer, Gordon was ...

Does Gmail want to be an instant messaging client? Last month the popular webmail app shipped an emoji reactions bar in the mobile app, where a single tap would send a new email with your emoji ...

Even though more knowledge companies are pushing for a full-time return to the office for their staff, collaboration challenges are becoming a major focus, with leaders struggling with collaboration ...