Recall has a a powerful AI assistant which you can prompt for summaries, key points, insights, information retrieval, ...

There are a bunch of knowledge management tools out there. Each promises to be the ultimate solution. From outlining tools and rich databases to traditional note-taking apps, I have bounced between ...

One of the most important aspects of customer engagement is self-service. Customers are willing to pay more for a positive customer experience, according to 86% of customers. Therefore, along with ...

In today’s rapidly evolving business landscape, staying ahead of the curve means embracing technologies that streamline operations and foster collaboration. One such innovation is a knowledge ...

Knowledge Management plays a pivotal role in the business of law. The program unearths the latent value of work product, data, and "know-how" that can support and accelerate the practice of law at ...

“Technology will finally help journalists give their audience members a better version of the news article, one which favors understanding, not just informing.” The typical inverted-pyramid news ...

Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...

Dedicated, standalone knowledge management platforms may be taking a back seat as legal departments look to capture data at the source. And in the age of remote working, that source may increasingly ...

“Working software over comprehensive documentation” is the second value stated in the Agile Manifesto. The Manifesto’s signatories were fighting against the business and technical requirements ...

The insurance industry runs on information. Every policy, claim, risk assessment and customer interaction depends on access to timely, accurate and well‑organized knowledge. Yet it’s an industry where ...

While dedicated knowledge management solutions may have lost their momentum, in-house teams are still able to organize and track their employees knowledge using document management and collaboration ...