Ganesh Seetharaman is a managing director at Deloitte Consulting LLP. He leads Deloitte’s Technology Resiliency market offering and is recognized for delivering innovative solutions for his clients, ...

There’s a moment in every transformation leader’s career when a simple question becomes a breakthrough: “Why does this process even exist this way?” I’ve asked this question countless times across ...

If you think your process automation system has run its course, you’re not alone. It was recently forecast that $65 billion worth of process automation systems are nearing the end of their useful life ...

As businesses reimagine every facet of their operations to become customer-centric digital enterprises, process governance is becoming the strategic “mission control” that enables those businesses to ...

Vice President & General Manager, Product Management at CAE, Inc. Q Why did CAE decide to enter the flight operations space? A Harsha Majeti: CAE has always had a forward-looking vision, and during ...

What began primarily as a strategy to reduce operational costs has transformed into a sophisticated ecosystem powered by automation, artificial intelligence, and advanced analytics. Today’s ...

Since the pandemic began, cities across the country have been on a fast track to digital transformation. To meet constituents where they were, state and local governments needed to modernize citizen ...

The key driver for the growth in the mortgage industry is customer satisfaction fueled by faster service and competitive time to market. The challenges with mortgage industry are heavy documentation, ...

AI in all its forms (analytical, generative, agentic, et al) promises to redefine how work gets done. It will make ...

Banks have long trodden the path of Transformation and Digitization, and the pandemic pushed these efforts to the forefront, to enable banks to conduct their business as usual, and work towards ...

It’s not often that CEOs care to disclose insights into their company’s digital transformation strategy. So I was intrigued by the outreach on behalf of Brett Finley, CEO of PLZ Corp., saying that he ...