The American Hospital Association Committee on Research offers 20 examples of patient and family engagement strategies in its report, “Engaging Health Care Users: A Framework for Healthy Individuals ...

“Keep in mind these data are reflective of patients’ perception of their care; whether or not we, as providers, agree, that perception is legitimate.” As the medical director of patient experience at ...

The first major impact of the Medicare Access and CHIP Reauthorization Act (MACRA) that most providers will feel comes from the Merit-based Incentive Payment System (MIPS) program. MIPS rolls up and ...

The season of giving has commenced and people everywhere are looking for ways to join in the self-sacrificing spirit. But those working in healthcare give their time and compassion to their patients ...