As franchising moves into 2026, success will come down to getting the right balance between technology and the people behind the brand. The franchising industry is entering a new stage of growth. In ...

It was the most downloaded app in the world in August, one in 10 adults globally now use it, and people are increasingly saying they can’t live without it. But until recently, no one really knew what ...

Artificial intelligence is starting to sound a whole lot more human, whether it's a voice in customer service... AI-GENERATED VOICE: (As customer service rep) How can I help you today? KELLY: ...Or in ...

Digital generated image of people surrounded by interactive transparent and glowing panels with data. We know that AI is still catching on. It’s only been a few years that these new technologies have ...

Amongst key findings of the study is faster growth in non-work-related ChatGPT usage than in work-related usage. The demographic breakdown of ChatGPT users was also found to have shifted, with the ...

It started with a high school typing course. Wanda Woods enrolled because her father advised that typing proficiency would lead to jobs. Sure enough, the federal Environmental Protection Agency hired ...

The technology will either allow your mental abilities to whither and fade — or make you a lot smarter. Choose your adventure. They’re called “sloppers” — people who can’t function without an AI ...