KALAMAZOO, Mich.—Western Michigan University student Andrew Eden entered his supply chain specialist internship at Goodwill Industries knowing that he had the process management skills to add value ...

At its core, KM is about people. Nearly all of our respondents (93%) identified communication and active listening as top skills for KM; 87% cited relationship building. KM professionals play a key ...

Believe it or not, over the years I’ve gotten more requests to provide Project Management training to non project managers than project managers. That may seem counter intuitive but not really.

Process mapping and oversight needs to be a priority for all businesses today, and preparing teams with tools and resources must come from the top down. Businesses have swiftly adapted their ...

The strategic management process is more than just a set of rules to follow. It is a philosophical approach to business. Upper management must think strategically first, then apply that thought to a ...