Understanding what you will change is most important to achieve a long-lasting and successful robotic process automation transformation. There are three pillars that will be most impacted by the ...

The agencies that may feel they don't have the time to fully implement digital transformation are the very ones that stand the most to gain. Federal digital transformation initiatives have been going ...

There’s a moment in every transformation leader’s career when a simple question becomes a breakthrough: “Why does this process even exist this way?” I’ve asked this question countless times across ...

Given the right tools, digital transformations seem fairly straightforward, but adopting new technology is never straightforward. When Johnson & Johnson wanted to digitize process improvement and ...

As businesses reimagine every facet of their operations to become customer-centric digital enterprises, process governance is becoming the strategic “mission control” that enables those businesses to ...

Business Process Management fits neatly with digital transformation strategies for businesses due to its technology-driven approach. Business Process Management fits neatly with digital transformation ...

Giving customers direct access to IPA tools allows them to receive consistent solutions to their problems, faster and more efficiently than before. The rapid development of new, scalable technology ...

This article presents a descriptive review of a team-based care transformation model in a large primary care network, including core staffing, process improvement, and extended care teams. Allegheny ...

As the term transformation gains ground in discussions of climate change adaptation, it is necessary to take a step back, review quite what commentators mean when they use the word, and consider the ...

A man found a cocoon of a butterfly, and one day, a small opening appeared. He sat and watched the butterfly for hours as it struggled to squeeze through the tiny hole. Then it stopped, as if it could ...