Retailers are bracing for "return-uary" as post-holiday returns are projected to exceed $800 billion nationwide this year.

A growing number of big-name retailers are quietly charging customers to return online purchases — a shift that industry ...

Deadlines for holiday purchase returns are fast approaching. 2 News Oklahoma's Cathy Tatom listens to and shares what you ...

In October, the National Retail Federation and Happy Returns published a report called the 2025 Retail Returns Landscape. The ...

You might be one of the millions standing in line at customer service after Christmas to return a gift. Some stores will let you return anything, even without a receipt. Others have time limits and ...

Many retailers are extending their typical returns period for products bought during the holiday season. Here are the major ...

The National Retail Federation says about 17 percent of the $1 trillion that will be spent on holiday shopping will be ...

It’s always hard to know exactly what to get the people in your life — whether it’s your significant other or your coworker at that White Elephant party. Sometimes you take a big swing and it’s a hit, ...

Retailers want to minimize returns. That's because even when a returned item can be resold or returned to a vendor, doing either of those costs money. It takes manpower to process returns, and ...

(WJAR) — Need to return an online order? Watch out for a restocking fee! For years, online retailers have made it easy for us with free shipping and free returns. Apparently, they made it too easy, ...