SAP is raising its standard support maintenance rates from 18 percent to 19 percent, but the numbers don't quite add up unless the company plans to increase prices annually. The math behind SAP's ...

SAP has been discounting maintenance for a handful of large customers, but it's unclear whether the moves are a blip or the beginning of the end of the maintenance cash cow. Cowen & Co. analyst Peter ...

DSAG provides valuable insights into how customers are assessing the value of SAP maintenance. It should serve as a warning to SAP. An SAP maintenance fees and support survey conducted by DSAG, the ...

Market realities, competition from Oracle, and maintenance and support complexity are the reasons behind ERP giant SAP's move to limit service plan choices for new customers of its enterprise software ...