In the battle of the AI agents, competition is heating up for Salesforce . ServiceNow's new artificial intelligence-powered platform for customer relationship management is going after Club name ...

‘ServiceNow and Microsoft are integrating Now Assist and Copilot, bringing the power of two generative AI systems into one seamless experience. This has been made possible by merging the intelligence ...

Over the past year, it’s become evident ServiceNow and Salesforce are engaging in a protracted wrangle over which platform may end up orchestrating the entire customer journey from call center to back ...

Investment strengthens the company’s global partnerships with Salesforce and ServiceNow to accelerate the agentic AI customer experience orchestration opportunity SAN FRANCISCO--(BUSINESS ...

The partnership reinforces ServiceNow’s strategy to focus on enterprise workflows, guardrails, and orchestration rather than ...