Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

We may receive a commission on purchases made from links. Having an organized desk is important for many people, as having a ton of clutter all over the place isn't a thing anybody wants. If you have ...

Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Service desk chatbots and automated request routing are just the beginning. AI- and ML-driven tools will soon tap predictive analytics for better decision making in incident management, demand ...

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The FlexiSpot E7 Pro Plus Standing Desk offers a compact design that is easy to use and understand. The FlexiSpot E7 Pro Plus Standing Desk meets your standing desk needs by offering a beautiful ...