U.S. lawmakers are giving fans a spark of hope they could buy event tickets at more affordable prices. Several senators told CBS News they would support federal legislation that limits the profit ...

Venues around the world are grappling with a growing problem that's making it increasingly difficult for fans to purchase ...

While investigating the skyrocketing costs of concert tickets, Vice news talked to one of the most successful ticket scalpers in history to find out what is at the root of such an enduring issue, and ...

LOUISVILLE, Ky. — When Taylor Swift announced her nationwide stadium concert tour “Eras” on Nov. 1, there were tickets already posted for sale on StubHub. And those tickets were already going for at ...

(CBS DETROIT) - A Michigan House committee approved a bipartisan plan to crack down on automated ticket bots, like the ones that snagged all the tickets for Taylor Swift's Eras Tour and drove up ...

Gov. Gretchen Whitmer signed the Event Online Ticket Sales Act, commonly referred to as the “Taylor Swift bills,” into law Dec. 23. The bills strengthen Michigan’s ability to crack down on automated ...

The ticketing industry has made waves in recent years, plagued by reports of fan frustrations and poor consumer protections. Now, one of the industry's biggest players finds itself in governmental ...

Editor's note: This story has been updated to correct information on the percentage of the total ticket cost Ticketmaster receives. A big concert means a big ticket price these days. Last year, the ...

In November, millions of Taylor Swift fans logged on to Ticketmaster hoping to scoop up tickets to arguably the most-anticipated tour of 2023. When the time came, the site crashed, rendering verified ...

“Any tickets that have been identified to have been purchased by bots will be refunded,” Ticketmaster U.K. recently specified of the process, “as this violates the tour’s terms and conditions.

Ash-har Quraishi is a consumer correspondent based in Chicago. He is an Emmy Award-winning journalist with more than 25 years of local, national, international and investigative reporting experience.