Top three retailer accelerates digital development and integration of digital and physical channels to meet consumers' changing behavior and deliver superior customer service experiences BURLINGTON, ...

Learn about the different types of virtual assistants, their roles, and how businesses can choose the right support to improve productivity and operations.

With online grocery sales booming during the coronavirus pandemic, Albertsons Cos. is stepping up customer service with digital assistance technology from Nuance Communications. Albertsons plans to ...

In recent years, one of the most exciting and fastest-growing areas of AI innovation has been the field of AI-powered virtual assistants. This includes both well-known consumer devices like Amazon’s ...

As virtual assistants become central to banking, financial institutions of all sizes must embrace and leverage this transformation to redefine the customer experience, writes Susan Foulds. In the ever ...

What Microsoft was working on with Bing Chat has evolved into something much more – Windows Copilot. Copilot is an AI-powered virtual assistant, much like Google Assistant on the Pixel, except with ...

Keysight Technologies has introduced AI-powered Chat and Copilot assistants for its Advanced Design System (ADS), delivering ...

Forbes contributors publish independent expert analyses and insights. I cover travel with a focus on safety and sustainability. The pandemic didn't just make offices virtual. It has also made office ...

KEYIGHT TECHNOLOGIES AI-powered Chat and Copilot assistants for Advanced Design System (ADS) delivers natural language capabilities that accelerate design ...

This is where virtual assistants become game-changer. Virtual assistants work from different locations around the world. They ...