NEW YORK--(BUSINESS WIRE)--Glia, the leader in customer interaction technology, today announced Glia Virtual Assistant (GVA) Learning 360, a first-of-its-kind AI solution that learns how a contact ...

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

AI agents and trusted AI-enabled human experts available in Intuit QuickBooks assist businesses with saving time, making smarter decisions, and driving better money outcomes A more powerful QuickBooks ...

Zoom Communications announced the integration of its Virtual Agent with Zoom Phone on Aug. 18, creating an AI concierge that can handle incoming calls around the clock. The company also introduced ...

ibex's Wave iX Translate and AI Virtual Agent win 2025 Product of the Year Awards for enhancing customer experience through AI solutions. ibex, a prominent provider of business process outsourcing and ...

AI agents have become essential across industries—powering virtual assistants, automating workflows and enhancing decision making in fields such as healthcare and finance. Central to their ...

Zoom Communications Inc. (NASDAQ:ZM) is one of the 10 Most Undervalued Technology Stocks to Buy Right Now. On June 12, Zoom Communications Inc. (NASDAQ:ZM) announced the launch of its Zoom Virtual ...

Kunal is a thought leader in Digital Journal’s Insight Forum (become a member). Healthcare systems are facing the dual challenges of delivering exceptional patient experiences while managing costs and ...