cnycentral

Spectrum will credit customers for weekend outage across northeast

NEW YORK — Ice and heavy snowstorms across the northeast on Friday and Saturday caused a widespread outage for Spectrum customers over the weekend, according to a Spectrum spokesperson. The ...
WGRZ

Spectrum customers affected by weekend outage could be due a partial refund

BUFFALO, N.Y. — If you were affected by the Spectrum outage this past weekend, you could be due a refund. Spectrum said on Saturday it experienced issues in New York, Maine, and New Hampshire after a ...
WTEN

Spectrum offering credit to customers who lost service during weekend outage

SYRACUSE, N.Y. (WSYR-TV) — Following a widespread outage this past weekend, Spectrum says it will work with customers on getting a credit on their monthly bill. The credit won’t be automatic. You must ...
WGRZ

Assemblyman Sean Ryan urges Charter to find easier way to refund customers affected by outages

New York State Assemblyman Sean Ryan is calling on Charter Communications, the parent company of Spectrum, to find an easier way to credit customers who lost access to cable, internet or phone ...