Financial pressures, the provider shortage, and disproportionately high labor costs are making it harder than ever for healthcare organizations to develop sustainable medium- and long-range staffing ...

A convergence of market forces will push life sciences employers to rethink their workforce strategies and reimagine how work ...

Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences. Contact center workforce optimization has two pillars: workforce ...

Adopting a technology-first mindset is only step one in the overall direction, writes Raju Karki of Karki Consulting Group. Workforce optimization in the modern workplace is complex, to say the least.

As health-care workforce shortages deepen nationwide, many of the most practical, scalable solutions are emerging not from large urban systems, but from rural communities willing to rethink how talent ...

AI, automation and digital transformation are reshaping workplaces. Consider how workplace communications have evolved. We’ve gone from in-person meetings to emails, from emails to Slack and from ...

LAS VEGAS –– Upskilling the U.S. workforce through existing funding programs and creating new vehicles to minimize worker displacement are key tactics in the Department of Labor’s game plan to get the ...

The grocery retail industry, amidst the throes of inflation and workforce challenges, stands at a pivotal juncture. Grocery retailers are currently grappling with the demands of online fulfillment, ...

The Fast Company Impact Council is an invitation-only membership community of top leaders and experts who pay dues for access to peer learning, thought leadership, and more. BY Siobhan Savage AI is ...

ATLANTA--(BUSINESS WIRE)--Venn Workforce Optimization – a provider of locum tenens optimization, program and supplier management, and workforce solutions technology – today announced the appointment ...

Chair of the Governor's Workforce Council, Ryan Drajewicz, speaks to the CBIA's Workforce Summit at the Aqua Turf club in Plantsville. HARRIET JONES The chair of Gov. Ned Lamont’s Workforce Council ...