I'm a technologist, business writer, and book author. I first started writing in 2001, after I was downsized from a corporate job. In the early days of my writing career, I wrote features about ...

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(Bloomberg) -- Software maker Zendesk Inc agreed to be acquired by a group of buyout firms led by Hellman & Friedman and Permira for about $9.5 billion. The all-cash transaction offers shareholders ...

On January 19, 2023, reports began to surface about a potential Zendesk data breach. While the company has yet to publicly confirm that it was the target of a cyberattack, some of the company’s ...

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Forbes contributors publish independent expert analyses and insights. Tony Bradley covers the intersection of tech and entertainment. This article is more than 4 years old. Zendesk shared its Q4 and ...

The Zendesk ownership saga took several new turns this week, with an external investor, Jana Partners, agitating against the company, a review of its strategic options coming to a close, and the ...

Customer support ticketing platform Zendesk disclosed today a security breach dating back to November 2016. In a message posted on its website, the company said that a hacker accessed the personal ...