Imagine this: your chest tightens, breathing becomes difficult, and you know something isn’t right. You reach for your phone, dial 9-1-1, and within moments, help is on the way. But what happens ...

Sarasota County Emergency Services Director Rich Collins and 911 Coordinator Sally Lawrence say the upgraded technology not ...

While emergency dispatch centers around the world were down on July 18 and 19, Phoenix police staff handled 2,100 calls using pens, paper and runners.

The backup system allowed dispatchers to continue taking calls through the outage. The affected Owensboro- Daviess County, Ky., 911 dispatch center’s computer-aided dispatch system was down, so ...

Springfield city officials said the computer-aided 9-1-1 dispatch system emergency responders use to communicate with the county combined dispatch center has been down for several days and is ...

TRAVERSE CITY — The computer-aided dispatch system for Grand Traverse County’s 911 service is officially back online following a cyberattack that disabled the system and many other ...

The Metropolitan Police Department is launching an investigation into a recent outage at the city's 911 call center, 7News learned.

WASHINGTON (7News) — D.C.’s 911 dispatch system was down for several minutes Friday, according to the city’s Office of Communications. Officials said the city’s Computer-Aided Dispatch ...

BEDFORD, Va. (WSET) — The Bedford Communications Center is switching its system over to new software Tuesday. The center said it would switch to a new Computer Aided Dispatch (CAD) around 5 a.m ...

Shortly after the city of San Francisco opened its newly renovated 911 emergency dispatch center this week, there was a brief outage and switch to a backup system.