Imagine this: your chest tightens, breathing becomes difficult, and you know something isn’t right. You reach for your phone, dial 9-1-1, and within moments, help is on the way. But what happens ...

The backup system allowed dispatchers to continue taking calls through the outage. The affected Owensboro- Daviess County, Ky., 911 dispatch center’s computer-aided dispatch system was down, so ...

Sarasota County Emergency Services Director Rich Collins and 911 Coordinator Sally Lawrence say the upgraded technology not ...

Additionally, a computer-aided dispatch system meant to bolster communication between dispatchers and deputies on patrol has occasionally faltered, Walker and Mitchell-White explained.

In emergencies, every second counts. From the moment a 911 call comes in to when officers arrive on scene, first responders ...

TRAVERSE CITY — The computer-aided dispatch system for Grand Traverse County’s 911 service is officially back online following a cyberattack that disabled the system and many other ...

Springfield city officials said the computer-aided 9-1-1 dispatch system emergency responders use to communicate with the county combined dispatch center has been down for several days and is ...

WASHINGTON (7News) — D.C.’s 911 dispatch system was down for several minutes Friday, according to the city’s Office of Communications. Officials said the city’s Computer-Aided Dispatch ...

Shortly after the city of San Francisco opened its newly renovated 911 emergency dispatch center this week, there was a brief outage and switch to a backup system.

While emergency dispatch centers around the world were down on July 18 and 19, Phoenix police staff handled 2,100 calls using pens, paper and runners.

Stanislaus County supervisors came to a tenuous compromise over a 911 dispatch service upgrade, which has proven to be controversial.