Hubspot has a suite of products to organize, track and manage leads, sales and marketing. They have an interesting completely free to use CRM offering. Hubspot is offering a basic CRM product for free ...

Tracking which customer spoke to which salesperson or service representative, and what they wanted, is critical to retaining and growing your customer base. While many major corporations spend ...

Connected customer experiences start with connected systems and data within your organization. The deeper the connections, the more power you have to orchestrate personalized end-to-end customer ...

Though enterprise-scale companies still make up the bulk of CRM system users, demand is growing fast from small and midsize businesses, analyst firms have noticed. In fact, the SMB sector accounted ...

As first reported in CRN last summer, the company is working on a CRM server as well as basic CRM applications. (See story.) Microsoft CRM, as the product will be called, will be unveiled Tuesday, the ...