Asia's digital economy has seen remarkable expansion in recent years. Automation, artificial intelligence, and improved ...

Gaurav Aggarwal is Co-Founder of Truva.ai, the technology company that allows you to sell more and grind less with AI agents. The wide range of features offered by customer relationship management ...

Investing in a CRM tool can be a big jump from managing customer information in worksheets and loose documents, but startups can greatly benefit from implementing this type of software. Top providers ...

Tracking which customer spoke to which salesperson or service representative, and what they wanted, is critical to retaining and growing your customer base. While many major corporations spend ...

You know that feeling when a sales rep calls a customer, promises delivery on a product that''s actually backordered, and you find out about it when the customer calls angry three days later?

Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...

DirecTV's new enterprise system offers sales agents a whole view of the customer -- and real-time guidance to close deals. Handling the phones for DirecTV used to be a juggling act. Sales agents had ...

A top rep once hit “save” on his last call log at 9?p.m.??and realized he’d missed his daughter’s recital. He’s not an outlier: Sellers devote just 28 percent of their week to actual selling; the rest ...