Silverback AI Chatbot has announced an expanded focus on its AI-driven conversational system, highlighting the growing importance of automated interaction tools in modern communication environments.

A new technology release from OpenAI is supposed to top what Google recently produced. It also shows OpenAI is engaged in a ...

The chatbot has a troubling track record. Elon Musk partners with government officials to bring AI chatbot 'Grok' to public ...

From work-related conversations on our desktops by day to personal advice on our phones after hours, AI now integrates 'into the full texture of human life,' a Microsoft study finds.

Silverback AI Chatbot has announced an update to its AI Agents framework, extending the platform’s ability to support businesses in automating structured workflows and customer engagement processes.

We’ve all found ourselves scouring malls and websites for the perfect last-minute present. So as more retailers roll out OpenAI-powered shopping tools, we wanted to see how well chatbots could ...

Tricks that make AI chatbots work harder for you, helping you get faster, cleaner, and more accurate outcomes without adding extra complexity.

Most teens are using chatbots -- and not just for homework help. Are your kids replacing human relationships with AI?

Nearly a third of US teenagers say they use AI chatbots daily, a new study finds, shedding light on how young people are ...

As chatbots powered by artificial intelligence explode in popularity, experts are warning people against turning to the technology for medical or mental health advice instead of relying upon human ...

AI firms to fix harmful chatbot behaviors Letter cites suicides and other real-world harms linked to conversational ...