Juggling customer details, remembering follow-ups, and keeping track of every interaction can be overwhelming for small ...

SmallBizTechnology looks at an inexpensive download that turns Microsoft Office Excel into a rudimentary CRM application. For beginners only. “I’ve reviewed a lot of CRM services. Most all of them are ...

One of the best ways for a business to keep track of communications with customers and potential customers is by using a Customer Relationship Manager (CRM) program. This type of software, available ...

This article explores the challenges faced by businesses that do not use a CRM, the benefits of making the switch, and how users of the free plan of Bitrix24 CRM have experienced improvements in their ...

On Monday, LexisNexis launched a new expansion for InterAction, the company's customer-relationship management (CRM) tool. The expansion is dubbed InterAction for Microsoft Office 365, and it seeks to ...